Satisfaction Assured.
Not satisfied with the delivery? Request a full refund within 24 hours of placement.
100% Money Back
Full credit issued if service is undelivered or faulty.
24 Hours Window
Submit your request within 24 hours of delivery completion.
Fast Processing
Funds are reverted back to the payment source in 24-48 hours.
# Risk-Free Trial
At AmanSMM, we hold our SMM delivery nodes to the highest standard of execution. If our delivery pipeline fails to fulfill your requested parameters within the promised window, our system will automatically credit your wallet or source gateway. We stand behind our services.
✓ Refund Eligibility
- ✓ Service completely failed to initiate delivery
- ✓ Received metrics are significantly lower than purchased counts
- ✓ Client faced API or system dispatch timeouts
- ✓ Request submitted within 24 hours of execution
* Note: A natural drop in engagement of 5-10% is typical on all social platforms and does not qualify for a cash refund. For drop-related events, look for "Refill" tag services.
✗ Refund Restrictions
- ✗ Request exceeds the 24-hour verification window
- ✗ Channel/handle was used for spam or platform abuse
- ✗ Target social profile was banned or set to private during execution
- ✗ Order was processed as described but user changed their mind
# How To Request
Login
Access your secure user dashboard.
History
Navigate to Orders History tab.
Select
Locate target order item ID.
Request
Click "Request Refund" and describe.
Audit
Team approves and credits in 24-48h.
Refund FAQs
How long do I have to request a refund?
You have up to 24 hours from the order delivery to request a refund. Submit a refund request through your account dashboard or contact support.
Will I get a full refund?
Yes, we offer 100% refund on eligible refund requests. The refund will be credited to your original payment method within 24-48 hours.
What reasons qualify for a refund?
Refunds are available if: 1) Service was not delivered as promised, 2) There was a technical issue, 3) You are not satisfied with the service. Refunds may be denied if the order was used for spam or violating platform policies.
Can I get a refund if the followers/likes drop?
No, slight drop in engagement is normal as social media platforms verify authenticity. We only refund if there's a major issue or service failure.
How do I request a refund?
Log into your AmanSMM account, go to Orders, select the order, and click "Request Refund". Alternatively, contact support via WhatsApp, email, or phone.